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Frequently asked questions

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

You will receive an email notification containing your tracking number as soon as your order has shipped. If you didn’t receive an email please check your spam folder. If you signed up for notifications through SHOP, you will get text messages regarding your order. If for some reason there’s nothing in your spam contact us at sales@smokebirds.com.

If you’ve changed your mind about your purchase we’ll be happy to help you correct or edit your order.Send us an email at sales@smokebirds.com with what you’d like to change.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 3-5 business days.

We will also send you a tracking number via email for an exact timeline.

YES! Fill out the contact form or email us at sales@smokebirds.com. We offer a variety of products like Gummies, Hemp Flower, Carts, & MUCH MORE!

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